Article Text

Download PDFPDF
Time to innovate service delivery?
  1. Adrian Nelson-Pratt, BVSc, MRCVS

Statistics from Altmetric.com

Adrian Nelson-Pratt runs The Veterinary Business Consultancy, which offers business development support, coaching, mentoring and leadership training to the profession.

A friend of mine – a business director of a veterinary practice – told me recently that she has been coming up against a challenge of late – vets who only want to do certain tasks and will actively avoid others.

When she advertises for a vet, the applicants often say they only want to do consults, or only want to do ops. As an employer, this is infuriating; why are vets applying for a role that clearly says full time, full service if they don’t intend on doing this?

On the other hand, it highlights a pool of vets desperately wanting to contribute but, for whatever reason, only wanting to do the parts of the …

View Full Text

Request Permissions

If you wish to reuse any or all of this article please use the link below which will take you to the Copyright Clearance Center’s RightsLink service. You will be able to get a quick price and instant permission to reuse the content in many different ways.