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What factors affect vets’ reputation?

Statistics from

By Kathryn Clark

Standards of care, hygiene and customer service are among the key factors affecting pet owners’ perceptions of their vet, a recent survey has revealed.

Carried out on behalf of Miele, a manufacturer of commercial laundry and dishwashing appliances, the survey of 1000 pet owners and 100 vets found that almost 90 per cent of the owners would be quick to tell others if they were dissatisfied …

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