Article Text

Alternative dispute resolution: trial gets underway

Statistics from

THE RCVS has launched a nine-month trial of a new alternative dispute resolution (ADR) system. The new system, known as the Veterinary Client Mediation Service (VCMS), is being administered by Nockolds Solicitors, which has experience in running consumer dispute and mediation services.

The service is free and voluntary for both clients and vets and the RCVS says it will be able to consider concerns that do not meet its threshold of serious professional misconduct. …

View Full Text

Request permissions

If you wish to reuse any or all of this article please use the link below which will take you to the Copyright Clearance Center’s RightsLink service. You will be able to get a quick price and instant permission to reuse the content in many different ways.