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Alternative dispute resolution trial
  1. David Mason
  1. Shrubbery Veterinary Centre, 65 Perry Street, Northfleet, Kent DA11 8RD
  1. e-mail: masonvet{at}

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THREE of my younger colleagues have recently been contacted by the RCVS following two complaints by clients. In both cases the complaints were addressed to the College only (ie, there had been …

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